Frequently Asked Questions
1. What styles do you specialize in?
We specialize in Biedermeier, Empire, Deco, as well as Mid-Century and Modern design. We also welcome requests for custom hybrid or contemporary styles tailored to your vision.
2. Do you only restore antiques, or can you build entirely new pieces?
We do both. You can commission us to design and build a completely new custom piece, or we can restore/repair an existing furniture item using “invisible repair” techniques so it retains its original integrity.
3. How do I commission a custom piece with Vienna Woods?
Just reach out via our “Get a Quote” form (or email/phone). We'll ask for your design ideas, dimensions, preferred wood types and finishes, and any reference images. From there, we’ll provide a design proposal, cost estimate, and timeline.
4. What is the typical lead time for custom furniture or restoration work?
Lead times vary based on complexity, materials, size, and current workshop load. As a rough guideline:
Small items or simple designs: 4–8 weeks
Larger, more complex pieces: 3–6+ months
Antique restoration: depends on condition and scope — sometimes several months
We always strive to communicate a realistic timeline before work begins.
5. Do you ship furniture or restore items outside of Los Angeles?
Yes, we can ship items or accept restoration projects from clients outside our local area. Shipping costs, packaging, crating, and insurance will be calculated based on the size, weight, and destination. For very large or heavy pieces, we may recommend professional art/furniture transporters. We also handle on-site installation when feasible.
6. What kinds of wood and materials do you use?
We use high-quality woods such as cherry, walnut, ash, and exotic veneers when appropriate. Veneer is an ecological choice (less waste and resource use) and allows us to achieve beautiful surface aesthetics. We also ensure all materials (wood, adhesives, finishes) are non-toxic and durable. (If you prefer sustainably sourced or reclaimed wood, let us know — we can often accommodate that.)
7. Do you provide maintenance and care instructions?
Absolutely. Every piece we deliver (or restore) comes with care guidelines—how to clean, avoid sunlight/humidity damage, and periodic maintenance (waxing, buffing, re-oiling, etc.). We’re also available to perform maintenance / touch-up services over time.
8. Can I see examples of your past work?
Yes — check our Gallery and Shop sections to view existing furniture and restoration projects. Many pieces show before/after photos, in various styles, to help you visualize possibilities.
9. How much does custom furniture or restoration cost?
Because every project is unique, prices vary significantly depending on size, materials, complexity, and condition (for restoration).
Restoration of antiques: depends on damage/complexity; we’ll provide a detailed estimate after inspection.
We aim for transparency in pricing; our quote will break down labor, materials, finishes, shipping, etc.
10. Do you install the furniture yourself?
Yes — when possible, we handle the installation or assembly of your custom piece at your location. We can also coordinate with local installers or packers/shippers for distant clients.
11. What is your warranty/guarantee?
We guarantee our craftsmanship — if there are issues due to construction or finish within a reasonable time, we will address them. For wear or damage due to external causes (moisture, misuse, accidents), repairs are possible (often at cost). We’re happy to discuss specifics per project.
12. How do I prepare for a custom furniture consultation?
To get the most from your consultation, you can have:
Approximate measurements of the space
Inspiration images (styles, colors, finishes)
Functional requirements (drawers, shelves, size constraints)
Any existing pieces you’d like matched in style or wood
Budget range (so we can recommend materials/designs that suit you)
13. Can I bring you an antique for evaluation before committing to restoration?
Yes — we welcome clients to bring (or have us inspect on site) their furniture. We’ll evaluate condition, structural integrity, finish, and decorative elements, then recommend what level of restoration is feasible, along with a cost estimate.
14. How do you protect and package furniture for shipping?
We use professional-grade crating, padding, shock absorption, and moisture barriers. Larger pieces are broken down (if possible) for safer transport. We work with trusted shippers and insure items for full value during transit.
15. How do I reach you / where is your studio located?
Our studio is located at 351 S. La Brea Ave, Los Angeles, CA 90036. You can contact us by phone at (323) 868-2060 or email via the contact form on our website